Refund policy
At LOAMSHOP, we want you to be completely happy with your purchase. If something isn’t quite right, you can return your item under the conditions below.
Eligibility for Returns
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Returns are accepted within 30 days of delivery.
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Items must be in their original, unused condition, with all tags and packaging intact.
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Certain items (such as final sale, clearance, or personalized products) cannot be returned.
Sale Items
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Discounted items: Return shipping costs are the responsibility of the customer.
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Final Sale items: These are clearly marked and cannot be returned or exchanged.
How to Return
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Contact our customer support at [insert contact info] with your order number, product details, and reason for return.
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You’ll receive a Return Authorization Number (RAN) and our return address.
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Pack your item securely, include your receipt or order confirmation, and ship it with a reliable carrier.
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Once we receive and inspect your return, we’ll process your refund or exchange.
Refunds
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Refunds are issued to your original payment method, minus any applicable fees (e.g., restocking).
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Shipping costs are non-refundable.
Additional Information
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Lost or stolen packages: LOAMSHOP is not responsible for packages lost or stolen after delivery. Please contact the carrier directly for assistance.
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Customer support: Have questions? Reach out to us at loamshopofficial@gmail.com – we’re happy to help!
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Please note: All return shipping costs are the responsibility of the customer.